Data Protection Player Privacy Philippines

Swerte Privacy Policy – Your Data, Handled with Care

At swerte, your personal information is treated with the highest level of respect. This page explains exactly what data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.

Encrypted Data Storage No Data Sold to Third Parties You Control Your Information Secure Philippine Peso Transactions Mobile-First Privacy Design Compliant with Philippine Data Privacy Act Encrypted Data Storage No Data Sold to Third Parties You Control Your Information Secure Philippine Peso Transactions Mobile-First Privacy Design Compliant with Philippine Data Privacy Act

Last updated: 2025. This Privacy Policy applies to all players using the swerte platform at swerte.biz. By registering an account or using our services, you agree to the collection and use of your information as described here. For any privacy-related concerns, contact us at [email protected].

How We Handle Your Personal Information

What We Collect

When you register on swerte, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification. We also collect transaction data including deposit and withdrawal history in Philippine pesos. Device information such asyour IP address, browser type, and operating system may also be logged to help us maintain platform security and improve your experience. Gameplay activity, including bets placed and games accessed, is recorded for account management and regulatory compliance purposes. We only collect information that is necessary and proportionate to the services we provide.

Why We Use It

Your data is used to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure your account remains secure at all times. We use your information to comply with the requirements of the Philippine Data Privacy Act of 2012 and applicable gaming regulations. Swerte may also use your contact details to send you important account notifications, security alerts, and service updates. We do not use your personal data for unsolicited marketing without your explicit consent. Your information helps us detect and prevent fraud, money laundering, and other prohibited activities on the platform.

Who We Share It With

Swerte does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling your PHP transactions and identity verification partners. These third parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies when required by law. Any sharing of data is done strictly on a need-to-know basis and in accordance with applicable Philippine privacy regulations.

Your Rights

As a Filipino player, you have the right to access, correct, and request deletion of your personal data held by swerte, in line with the Philippine Data Privacy Act of 2012. You may request a copy of the information we hold about you at any time by contacting our support team at [email protected]. If you believe any of your data is inaccurate or incomplete, you have the right to ask us to update it promptly. You also have the right to withdraw consent for non-essential data processing, such as marketing communications, at any time. We will respond to all verified data requests within a reasonable timeframe and in accordance with our legal obligations.

Cookies, Security and Data Retention

Swerte uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and improve the overall performance of the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand how Filipino players navigate the site so we can make improvements over time. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. By continuing to use swerte after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.

Swerte employs industry-standard encryption protocols to protect all data transmitted between your device and our servers, including your login credentials and Philippine peso transaction details. Our systems are monitored around the clock for suspicious activity, and access to personal data is restricted to authorised personnel only. We conduct regular security audits and vulnerability assessments to ensure our infrastructure remains robust against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law. We strongly encourage all players to use a strong, unique password and to enable any available account security features to further protect their accounts.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and gaming regulations. Transaction records, including all PHP deposits and withdrawals, are kept for a minimum of five years to satisfy anti-money laundering and regulatory audit requirements. If you close your account, we will securely delete or anonymise your personal data once the mandatory retention period has expired. Data that is no longer needed for its original purpose is disposed of securely and in line with our internal data management procedures. You may contact [email protected] to enquire about the specific retention period applicable to your account data.

Yes. Under the Philippine Data Privacy Act of 2012, you have the right to request the erasure of your personal data when it is no longer necessary for the purpose it was collected, or when you withdraw your consent and there is no other legal basis for processing. To submit a deletion request, please contact our support team at [email protected] with your registered account details. Please note that we may be required to retain certain data for regulatory, legal, or fraud prevention purposes even after a deletion request is received. We will inform you of any data we are legally obliged to keep and the reason for doing so. All deletion requests are handled promptly and with full respect for your rights as a Filipino data subject.

Questions About Your Privacy?

Our support team is ready to help Filipino players with any data or privacy concerns. You can also explore our FAQ for quick answers, or head back to the homepage to continue enjoying the platform.